Cat Tower Kittens Pet Play House Cat Activity Tree Condo Scratching Sisal Post

We make sure to get all our items with top qualities materials

All orders are processed within 2 business days of you placing the order and depending on your location the most convenient service. Please note additional handling times will be expected as some orders will need to be made upon orders.

The typical delivery time frame is between 7 to 28 business days however, due to current global delays you may receive your items later.

All orders are shipped with a tracking number so you can track them every step of the way! Packages may be faced with delays beyond our control such as customs or postal delay.

You can track your order here: https://www.shop24777.com/tools/track-your-order

We have a 14-days return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at shop24777@aol.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at shop24777@aol.com.

Each products has it own dimensions. Pls check the product description or send us a message about this and we will get you the dimensions